Never Miss a Follow-Up Again.
The control centre for care coordinators. Log calls, assign follow-ups, and keep your team accountable—without spreadsheets or sticky notes.
+40%
99%
1 Week
Core Features
Everything You Need to Run Daily Operations
CareOS brings call handling, task management, and compliance tracking into one workspace—so nothing falls through the cracks.
Call Triage & Routing
Capture every call, record outcomes, and auto-route follow-ups so nothing falls between shifts.
Task Coordination
Assign owners, set due dates, and keep carers, nurses, and coordinators aligned in one workspace.
Quality & Compliance
Flag quality concerns, capture evidence, and keep an audit trail to stay inspection-ready.
Why CareOS
Built by Care Professionals, for Care Professionals
- Designed around real coordinator workflows—not generic project management.
- Every call logged, every follow-up assigned, every outcome documented.
- Audit-ready records that satisfy CQC without extra paperwork.
What sets us apart
- 1Purpose-built for UK homecare and domiciliary teams.
- 2Call logging, task routing, and quality flags in one place.
- 3Teams typically see 40% faster response times within weeks.
Benefits for you
- 1Fewer missed follow-ups means happier families and safer residents.
- 2Clear ownership reduces duplicate work and finger-pointing.
- 3Inspection-ready audit trails without manual record-keeping.
“We can prove every follow-up was assigned and completed. Families get faster answers and staff have clarity.”
Amelia R., Operations Lead
“Tasks, calls, and evidence are unified. Inspections are less stressful because the audit trail is already there.”
Daniel S., Registered Manager
Excellent
Based on 185 reviews
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Care Plans for Every Team
Choose a plan that fits your goals, whether you're just starting out or scaling your care operations.
- Call logging with outcomes and follow-up routing
- Task conversion with assignments and due dates
- Unlimited residents, contacts, and family participants
- Team workspaces with role-based access control
- Email support during UK business hours
- Everything in Essentials
- Quality flags and audit-ready history
- Visit notes, attachments, and evidence capture
- Team roles, approvals, and assignment workflows
- Analytics exports for calls, tasks, and follow-ups
- Priority support with same-day response on weekdays
- Everything in Operations
- Dedicated success manager and tailored onboarding
- Custom data residency and retention options
- SSO/SAML and granular security reviews
- Contractual SLAs and incident response alignment
- Procurement support and executive reporting
See It In Action
One Platform. Complete Visibility.
Team Dashboard
See all calls, tasks, and owners at a glance. Know who's handling what across every shift.
Calendar View
Track follow-ups alongside visits and medication rounds. Never miss a deadline.
Contact Timeline
Every interaction documented in one place—family calls, provider updates, and outcomes.
Ready to see it live?